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<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-size:11.0pt">Friends and Colleagues,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-size:11.0pt;color:black">ICANN Learn, the ICANN <i>Online Learning Platform (OLP)</i>, has a course entitled “<b>Constructive Dialogue</b>” that you might find interesting.</span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt;text-align:justify"><i><span lang="EN-US" style="font-size:11.0pt">The course will explore interpersonal communication techniques so that you may learn how to develop constructive dialogue. Within the context of
the unique ICANN community, you will learn how to apply tools to ensure all persons feel heard, issues are narrowed, and conversations are productive. In this course, you will explore foundational concepts, work through examples, and have access to quick reference
guides for you to put the tools learned here into action.<o:p></o:p></span></i></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-size:11.0pt">The course would need 60-90 minutes for completion, and is an excellent course for those who work in consensus-seeking working groups. While the examples shown in the
course are ICANN related, understanding the underlying concepts makes the course findings applicable in non-ICANN related contexts.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-size:11.0pt;color:black">You can access the course on ICANN Learn here >><span class="apple-converted-space"> </span><a href="https://learn.icann.org/">https://learn.icann.org/</a>.
Go to <b>Catalog</b> >> <b>Skill Building</b>.</span><span lang="EN-US" style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-size:11.0pt;color:black"> </span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="font-size:11.0pt;color:black">Happy learning!</span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="font-size:11.0pt;color:black"> </span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="font-size:11.0pt;color:black">Thank you,</span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="font-size:11.0pt;color:black"> </span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="font-size:11.0pt;color:black">Fahd Batayneh</span></b><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="font-size:11.0pt;color:black">ICANN</span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
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